Saint Joseph's University IT Status - Faculty HawkPrint and Student Lab Printing (including MobilePrint) is down – Incident details

All systems operational

IT Scheduled Maintenance Calendar

Faculty HawkPrint and Student Lab Printing (including MobilePrint) is down

Resolved
Operational
Started almost 3 years agoLasted about 2 hours

Affected

Printing

Operational from 2:34 PM to 4:45 PM

Printing - Hawk Hill Location

Operational from 2:34 PM to 4:45 PM

HawkPrint - HH

Operational from 2:34 PM to 4:45 PM

Faculty/Staff Printing - HH

Operational from 2:34 PM to 4:45 PM

Student Printing - HH

Operational from 2:34 PM to 4:45 PM

Updates
  • Resolved
    UTC
    Resolved

    Faculty/Staff HawkPrint services have been restored.

  • Monitoring
    UTC
    Monitoring

    Student MobilePrint (and lab printing) is operational, and we are monitoring HawkPrint for faculty/staff printing.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Printers that are not attached to the Hawkprint system will continue to work normally.