Saint Joseph's University IT Status - Villiger Hall - wired and wireless LAN on 3rd floor South wing – Incident details

All systems operational

IT Scheduled Maintenance Calendar

Villiger Hall - wired and wireless LAN on 3rd floor South wing

Resolved
Partial outage
Started about 1 year agoLasted about 2 hours

Affected

Network / TV / Phones

Partial outage from 11:16 AM to 1:21 PM

Network / TV / Phones - Hawk Hill

Partial outage from 11:16 AM to 1:21 PM

Wired Network Connectivity - HH

Partial outage from 11:16 AM to 1:21 PM

Cable TV - HH

Partial outage from 11:16 AM to 1:21 PM

Network / TV / Phones - University City

Partial outage from 11:16 AM to 1:21 PM

WiFi - UC

Partial outage from 11:16 AM to 1:21 PM

Updates
  • Resolved
    Resolved

    Network Engineering bypassed the failed UPS and restored connectivity. This incident has been resolved.

  • Identified
    Identified

    Network Engineering identified a failed UPS (battery backup) in our 3rd floor South closet and are working on a fix.

  • Investigating
    Investigating

    Wired and wireless LAN users on the South wing of the 3rd floor of Villiger may experience interruptions in network connectivity. We are currently investigating this incident.