Saint Joseph's University IT Status - View virtual environment - extreme latency – Incident details

All systems operational

IT Scheduled Maintenance Calendar

View virtual environment - extreme latency

Resolved
Major outage
Started 3 months agoLasted 1 day

Affected

Lancaster Location Applications

Major outage from 3:50 AM to 7:04 AM, Operational from 7:04 AM to 2:44 PM

Horizon View

Major outage from 3:50 AM to 7:04 AM, Operational from 7:04 AM to 2:44 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. A failed piece of hardware in our switching infrastructure was replaced.

  • Investigating
    Investigating

    The VDI (view.pacollege.edu) environment is running slowly. We are investigating a possible network cause for this outage and have engaged third party support.