Saint Joseph's University IT Status - Canvas Outage: Some thrid party tools may be unavialble. – Incident details

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Canvas Outage: Some thrid party tools may be unavialble.

Resolved
Partial outage
Started 3 months agoLasted 3 days

Affected

Academic Tools

Partial outage from 2:56 PM to 3:16 PM

SJU Canvas

Partial outage from 2:56 PM to 3:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    Instructure is experiencing an outage for tools that use an API or Developer key. The ability to add Lockdown Browser and access to McGraw-Hill have been identified as issues. For more information see the outage notification from Canvas. below.

    https://status.instructure.com/incidents/ns0sjlmkvc6g