Saint Joseph's University IT Status - Monitoring: Lancaster ISP, 1 of 2 connections, outage due to fire – Incident details

All systems operational

IT Scheduled Maintenance Calendar

Monitoring: Lancaster ISP, 1 of 2 connections, outage due to fire

Monitoring
Operational
Started about 4 hours ago

Affected

Network / TV / Phones

Operational from 6:36 PM to 12:00 AM

Network / TV / Phones - Lancaster Location

Operational from 6:36 PM to 12:00 AM

WiFi - LL

Operational from 6:36 PM to 12:00 AM

Wired Network Connectivity - LL

Operational from 6:36 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    There are 2 redundant ISP connections in Lancaster. One of those 2 (Windstream) has had a transformer go, and cause a pole fire resulting in a loss of fiber for many customers.

    SJU Lancaster has a secondary connection through Comcast and all operations should be working as intended.

    The Windstream repair will be an extended period so we will update when we know more. Again should be no affect to current wifi,wired, etc