Saint Joseph's University IT Status - Workday Partial Outage – Incident details

This incident has been resolved.

### Update provided from Workday:

UPDATE Monday, January 8, 2024 / 11:19 am America/Los Angeles -08:00 GMT

Workday has completed the update to route all systems off that ISP and services are recovered. We will continue to monitor for stability.

We will provide another update at 2:30 pm PT.

### Update provided from Workday:

UPDATE Monday, January 8, 2024 / 11:02 am America/Los Angeles -08:00 GMT

As an update Workday has identified an issue with a 3rd party provider of Internet Services. (ISP). Workday has routed all systems off that ISP now and services are recovering.

We will provide another update at 11:30 am PT.

### Update provided from Workday:

UPDATE Monday, January 8, 2024 / 10:28 am America/Los Angeles -08:00 GMT

Workday is currently seeing widespread internet connectivity issues in our WD5 Data Center. While Workday is functioning normal for a large percentage of users, some may be experiencing issues connecting to our services. We do not see this as a cyber security event, it's an issue around internet connectivity. We are actively triaging with our internet service providers.

We will provide another update at 11:00 am PT.