Affected
- ResolvedResolved
This incident has been resolved.
- MonitoringUpdate
### Update provided from Workday:
UPDATE Monday, January 8, 2024 / 11:19 am America/Los Angeles -08:00 GMT
Workday has completed the update to route all systems off that ISP and services are recovered. We will continue to monitor for stability.
We will provide another update at 2:30 pm PT.
- MonitoringUpdate
### Update provided from Workday:
UPDATE Monday, January 8, 2024 / 11:02 am America/Los Angeles -08:00 GMT
As an update Workday has identified an issue with a 3rd party provider of Internet Services. (ISP). Workday has routed all systems off that ISP now and services are recovering.
We will provide another update at 11:30 am PT.
- MonitoringMonitoring
### Update provided from Workday:
UPDATE Monday, January 8, 2024 / 10:28 am America/Los Angeles -08:00 GMT
Workday is currently seeing widespread internet connectivity issues in our WD5 Data Center. While Workday is functioning normal for a large percentage of users, some may be experiencing issues connecting to our services. We do not see this as a cyber security event, it's an issue around internet connectivity. We are actively triaging with our internet service providers.
We will provide another update at 11:00 am PT.
- IdentifiedIdentified
We've identified a partial outage of our Production Workday tenant. Some users may receive an error message when attempting to log in.
We will update this incident with more information from Workday once provided.