Multiple Systems and Services unavailable

IT Scheduled Maintenance Calendar

Resolved

Major outage

Started about 2 years agoJune 30, 2024Lasted about 1 hourJune 30, 202412:472:06 PMUTC

Affected

Collaboration and Enterprise Services

CAS

Websites

SJU Sites

MachForms

Academic Tools

Updates

Update
June 30, 2024 at 4:39 PMUTC
Update
June 30, 2024 at 4:39 PMUTC
The issue affecting multiple systems and services has now been resolved. IT will be producing a post-mortem report detailing the cause of the outage and it's ultimate resolution.
Apologies for any difficulties this unplanned service interruption may have caused.
Resolved
June 30, 2024 at 2:06 PMUTC
Resolved
June 30, 2024 at 2:06 PMUTC
The issue affecting multiple systems and services has now been resolved. IT will be producing a post-mortem report detailing the cause of the outage and it's ultimate resolution.
Apologies for any difficulties this unplanned service interruption may have caused.
Investigating
June 30, 2024 at 12:47 PMUTC
Investigating
June 30, 2024 at 12:47 PMUTC
We are aware of an issue affecting a number of services, including Banner, Degree Works, Wordpress, and Mach Forms. We are currently investigating and will provide an update shortly.