Saint Joseph's University IT Status - Banner and other Hawk Hill systems unavailable – Incident details

All systems operational

IT Scheduled Maintenance Calendar

Banner and other Hawk Hill systems unavailable

Resolved
Major outage
Started about 1 month agoLasted about 3 hours

Affected

Collaboration and Enterprise Services

Major outage from 1:10 AM to 4:22 AM

CAS

Major outage from 1:10 AM to 4:22 AM

Websites

Major outage from 1:10 AM to 4:22 AM

SJU Sites

Major outage from 1:10 AM to 4:22 AM

MachForms

Major outage from 1:10 AM to 4:22 AM

Academic Tools

Major outage from 1:10 AM to 4:22 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have encountered issues during planned critical network upgrades on the Hawk Hill campus. As a result, several systems are currently unavailable. Our teams are actively working on the upgrades and will provide an update as soon as possible.