Saint Joseph's University IT Status - Network outage - Ashwood, Moore, Townhouses – Incident details

All systems operational

IT Scheduled Maintenance Calendar

Network outage - Ashwood, Moore, Townhouses

Resolved
Partial outage
Started 1 day agoLasted about 2 hours

Affected

Network / TV / Phones

Partial outage from 1:40 PM to 3:30 PM

Network / TV / Phones - Hawk Hill

Partial outage from 1:40 PM to 3:30 PM

WiFi - HH

Partial outage from 1:40 PM to 3:30 PM

Wired Network Connectivity - HH

Partial outage from 1:40 PM to 3:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Network Engineering staff were able to bring a network switch back online in Moore to resolve the issue there and in Ashwood and Alumni Halls (Hawk Hill). The Townhouses are still offline due to athepower outage.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.