Saint Joseph's University IT Status - www.sju.edu and nest.sju.edu intermittently unavailable – Incident details

Acquia Hosting Provider - The Nest, SJU Main Website, and others experiencing partial outage

IT Scheduled Maintenance Calendar

www.sju.edu and nest.sju.edu intermittently unavailable

Resolved
Major outage
Started about 2 hours agoLasted 1 hour 58 minutes

Affected

Websites

Major outage from 12:50 PM to 2:49 PM

SJU Main Website

Major outage from 12:50 PM to 2:49 PM

The Nest

Major outage from 12:50 PM to 2:49 PM

SJU Sites

Major outage from 12:50 PM to 2:49 PM

Updates
  • Resolved
    UTC
    Resolved

    Our web hosting vendor, Acquia, has verified that system performance has fully stabilised following the implemented fix. The site unavailability and performance issues affecting a subset of Acquia Cloud Next applications are now completely resolved, and all services are operating normally.

  • Update
    UTC
    Update

    A fix has been implemented to address the website and Nest unavailability and performance issues. Service has been restored and intermittent 404 Not Found errors should no longer occur.

  • Monitoring
    UTC
    Monitoring

    Our web hosting provider has identified and resolved the underlying issue.

    For more information, visit https://status.acquia.com/