Saint Joseph's University IT Status - Notice history

All systems operational

IT Scheduled Maintenance Calendar

Notice history

Jan 2026

Banner Unavailable
Scheduled for January 31, 2026 at 12:00 PM – 9:00 PM about 9 hours
  • Planned
    January 31, 2026 at 12:00 PM
    Planned
    January 31, 2026 at 12:00 PM

    On Saturday, January 31st, Banner will be unavailable from 7am until 4pm while critical application upgrades are installed.

Verizon wireless network outage
  • Resolved
    Resolved

    Verizon has restored all services.

  • Monitoring
    Monitoring

    Verizon is currently experiencing a network outage affecting voice and data services for some customers. We will update as we learn more information from the provider.

Degree Works Unavailable
  • Resolved
    Resolved

    The issue affecting Degree Works has been resolved.

  • Investigating
    Investigating

    Degree Works is currently unavailable. We are actively investigating this issue.

Eduroam is unavailable at Lancaster
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Lancaster Location - VDI Desktop Applications Unable to Launch
  • Resolved
    Resolved

    This issue is now resolved. All desktop applications should be fully functional within the VDI/Horizon environment for the Lancaster Location.

  • Investigating
    Investigating

    There is currently an issue with VDI at the Lancaster Location. Although VDI itself is operational, most desktop applications are not able to launch. OIT is actively working to resolve this issue.

Dec 2025

Banner Unavailable
  • Completed
    December 27, 2025 at 2:00 PM
    Completed
    December 27, 2025 at 2:00 PM
    Maintenance has completed successfully
  • In progress
    December 27, 2025 at 1:00 PM
    In progress
    December 27, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    December 27, 2025 at 1:00 PM
    Planned
    December 27, 2025 at 1:00 PM

    On Saturday, December 27th, Banner and all associated systems will be unavailable from 8am until 9am while critical security updates are installed.

Banner Document Management - Images Not Displaying
  • Resolved
    Resolved

    The issue affecting Banner Document Management has now been resolved. Images should now be appearing as normal.

  • Investigating
    Investigating

    There is an issue with the BDMS Rendering Service that is preventing images from loading properly. IT is actively working to triage this issue.

Banner Unavailable
  • Completed
    December 20, 2025 at 6:00 PM
    Completed
    December 20, 2025 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    December 20, 2025 at 3:00 PM
    In progress
    December 20, 2025 at 3:00 PM
    Maintenance is now in progress
  • Planned
    December 20, 2025 at 3:00 PM
    Planned
    December 20, 2025 at 3:00 PM

    On Saturday, December 20th, Banner will be unavailable from 10am until 1pm while critical components are upgraded.

Degree Works, Cognos, and ODS Unavailable
  • Completed
    December 20, 2025 at 3:00 PM
    Completed
    December 20, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    December 20, 2025 at 1:00 PM
    In progress
    December 20, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    December 20, 2025 at 1:00 PM
    Planned
    December 20, 2025 at 1:00 PM

    On Saturday, December 20th, the following systems will be unavailable from 8am until 10am while critical security updates are installed:

    Degree Works

    Cognos

    ODS

Lancaster Location Server Patching - 12/18/2025
  • Completed
    December 19, 2025 at 5:00 AM
    Completed
    December 19, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    December 19, 2025 at 3:00 AM
    In progress
    December 19, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    December 19, 2025 at 3:00 AM
    Planned
    December 19, 2025 at 3:00 AM

    Hello,

    We're writing to inform you that as part of required system updates, several servers within the Lancaster Location will be patched and rebooted on Thursday, December 18th between 10pm and 12:00am.During this brief maintenance window, certain services within the Lancaster Location may be unavailable, which includes Virtual Desktops and Changes to Building Access (all existing physical swipe access will NOT be affected)All systems and services will resume normal operations by or before 12:00am on Friday, December 19th. If you have any questions, please contact the Technology Service Center at 610-660-2920.

Nov 2025

VPN is currently unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

TeamDynamix - Performance Degradation
  • Resolved
    Resolved

    Incident resolved

    TeamDynamix resolved the issue that was causing degraded performance in Work Management, and full service has now been restored.

  • Identified
    Identified

    We are waiting for TeamDynamix to fix this issue. For more info, please check https://status.teamdynamix.com/

DegreeWorks not generating audits
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2025 to Jan 2026

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