Saint Joseph's University IT Status - Lancaster - Wireless Connectivity Issues – Incident details

Starfish experiencing degraded performance

IT Scheduled Maintenance Calendar

Lancaster - Wireless Connectivity Issues

Resolved
Major outage
Started 2 days agoLasted 19 hours 26 minutes

Affected

Network / TV / Phones

Major outage from 5:14 PM to 5:46 PM, Operational from 5:14 PM to 5:46 PM, Major outage from 5:46 PM to 12:40 PM

Network / TV / Phones - Hawk Hill

Operational from 5:14 PM to 5:46 PM, Major outage from 5:46 PM to 12:40 PM

WiFi - HH

Operational from 5:14 PM to 5:46 PM, Major outage from 5:46 PM to 12:40 PM

Network / TV / Phones - Lancaster Location

Major outage from 5:14 PM to 12:40 PM

WiFi - LL

Major outage from 5:14 PM to 12:40 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue that was affecting wireless at Lancaster and Hawk Hill was resolved on 10/19 around ~2:15pm and continues to be stable.

  • Monitoring
    UTC
    Monitoring

    The issue affecting wireless at Lancaster and Hawk Hill is resolved. We will continue to monitor the situation and identify the underlying root cause of the disruption.

  • Update
    UTC
    Update

    This issue is also affecting the Hawk Hill Location. IT is continuing to investigate.

  • Investigating
    UTC
    Investigating

    There is currently an issue affecting wireless at the Lancaster Location. IT is actively working to troubleshoot this issue.