Saint Joseph's University IT Status - Notice history

All systems operational

IT Scheduled Maintenance Calendar

Notice history

Apr 2026

WIFI connection issues have been reported in Ashwood
  • Resolved
    Resolved

    Issue has been resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.
Machform (forms.sju.edu) - Unavailable
  • Completed
    April 19, 2026 at 5:00 PM
    Completed
    April 19, 2026 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    April 19, 2026 at 1:00 PM
    In progress
    April 19, 2026 at 1:00 PM
    Maintenance is now in progress
  • Planned
    April 19, 2026 at 1:00 PM
    Planned
    April 19, 2026 at 1:00 PM

    Machform (forms.sju.edu) will be unavailable on Sunday, April 19th, from 9:00 a.m. to 1:00 p.m. while critical application and security upgrades are installed.

Cognos and ODS - Unavailable
  • Completed
    April 20, 2026 at 3:00 AM
    Completed
    April 20, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 17, 2026 at 9:00 PM
    In progress
    April 17, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    April 17, 2026 at 9:00 PM
    Planned
    April 17, 2026 at 9:00 PM

    The University's Business Analytics platform (Cognos) and Data Warehouse (ODS) will be unavailable from Friday, April 17th at 5 pm through Sunday, April 19th at 11 pm for critical system maintenance.

Possible network connectivity interruptions in Lancaster - Cooper
  • Resolved
    Resolved

    This incident has been resolved. The work has been completed. Connectivity was maintained via our backup ISP.

  • Update
    Update

    Comcast will be disconnecting their line at 1:40pm for the service additions and expect 1 hour or less downtime. This should not affect the Windstream (alternate) connection.

  • Identified
    Identified

    Construction work in the area may briefly affect network connectivity in the Lancaster location today.

Lancaster - Virtual Desktop (Horizon) Sporadically Unavailable
  • Completed
    April 11, 2026 at 1:00 AM
    Completed
    April 11, 2026 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    April 10, 2026 at 9:00 PM
    In progress
    April 10, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    April 10, 2026 at 9:00 PM
    Planned
    April 10, 2026 at 9:00 PM

    On Friday, April 10th, after 5pm there may be sporadic issues accessing Horizon (view.pacollege.edu) while critical application changes are implemented.

    Although we do not anticipate any actual service interruptions, it is possible there will be instances of instability while all of the components are transitioned over to the new configuration.

    We are targeting an all-clear of all activities by or before 9pm. Apologies for any interruptions that may occur during this time period.

Mar 2026

Lancaster Windows Updates
  • Completed
    March 20, 2026 at 4:00 AM
    Completed
    March 20, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    March 20, 2026 at 2:00 AM
    In progress
    March 20, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    March 20, 2026 at 2:00 AM
    Planned
    March 20, 2026 at 2:00 AM
    We are planning for a scheduled maintenance during that time.
Users are experiencing issues with dropped Eduroam connections on Hawk Hill
  • Resolved
    Resolved

    This incident has been resolved. Temporary fix in place, scheduling a firmware update for potential permanent fix.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

Lancaster wireless outage
  • Completed
    March 05, 2026 at 2:00 AM
    Completed
    March 05, 2026 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    March 05, 2026 at 12:00 AM
    In progress
    March 05, 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    March 05, 2026 at 12:00 AM
    Planned
    March 05, 2026 at 12:00 AM

    On March 4th at 7PM, the Office of Information Technology will be making a planned change to the wireless technology at our Lancaster location to address a software update. The outage may last up to two hours. We apologize for the service disruption.

    If you have any questions, please contact the Technology Service Center at 610-660-2920.

University City wireless outage 3/2
  • Completed
    March 02, 2026 at 2:00 PM
    Completed
    March 02, 2026 at 2:00 PM
    Maintenance has completed successfully
  • In progress
    March 02, 2026 at 12:00 PM
    In progress
    March 02, 2026 at 12:00 PM
    Maintenance is now in progress
  • Planned
    March 02, 2026 at 12:00 PM
    Planned
    March 02, 2026 at 12:00 PM

    On March 2nd at 7AM, the Office of Information Technology will be making a planned change to the wireless technology at our University City location to address a software update. The outage may last up to two hours. We apologize for the service disruption.

    If you have any questions, please contact the Technology Service Center at 610-660-2920.

Feb 2026

No notices reported this month

Feb 2026 to Apr 2026

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