Notice history

No notices reported this month

ResolvedOctober 21, 2026 at 9:13 PMUTC
This incident has been resolved.
IdentifiedOctober 21, 2026 at 6:58 PMUTC
From Starfish Support: Our team continues to work on a resolution to this issue. While the Starfish site may be accessible for some but remains very slow. The engineering team is continuing to work on stabilizing the site for all users.
InvestigatingOctober 21, 2026 at 3:30 PMUTC
From the vendor: We are aware of the current issue impacting access to Starfish, and our Engineering team is actively working toward a resolution as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience while we work to restore functionality.
We will provide updates as more information becomes available.

ResolvedOctober 20, 2026 at 12:40 PMUTC
The issue that was affecting wireless at Lancaster and Hawk Hill was resolved on 10/19 around ~2:15pm and continues to be stable.
MonitoringOctober 19, 2026 at 6:23 PMUTC
The issue affecting wireless at Lancaster and Hawk Hill is resolved. We will continue to monitor the situation and identify the underlying root cause of the disruption.
UpdateOctober 19, 2026 at 5:46 PMUTC
This issue is also affecting the Hawk Hill Location. IT is continuing to investigate.
InvestigatingOctober 19, 2026 at 5:14 PMUTC
There is currently an issue affecting wireless at the Lancaster Location. IT is actively working to troubleshoot this issue.

ResolvedOctober 18, 2026 at 3:42 PMUTC
This incident has been resolved.
IdentifiedOctober 18, 2026 at 12:00 AMUTC
We are continuing to work on a fix for this incident.

CompletedOctober 18, 2026 at 12:00 AMUTC
Maintenance has completed successfully
In progressOctober 17, 2026 at 12:00 PMUTC
Maintenance is now in progress
PlannedOctober 09, 2026 at 8:59 PMUTC
The Banner Document Management System (BDMS) will be unavailable on Saturday October 17th from 8am until 8pm while critical application upgrades are installed.

CompletedOctober 11, 2026 at 1:00 AMUTC
Maintenance has completed successfully
In progressOctober 10, 2026 at 1:00 PMUTC
Maintenance is now in progress
PlannedOctober 01, 2026 at 3:58 PMUTC
Cognos will be unavailable on Saturday, October 10th from 9am until 9pm while major application upgrades are installed.

ResolvedOctober 01, 2026 at 7:29 PMUTC
The issue affecting specific HawkPrint devices at the Lancaster Location has been fully resolved.
IdentifiedSeptember 30, 2026 at 10:08 PMUTC
There is an issue affecting several multi-function printers (HawkPrint) at the Lancaster Location. As a temporary workaround, please use HawkPrint printers at the following suites/wings:
1062
1250
1589
1699
2700
IT is actively working to address this issue, and will provide an update by end of day tomorrow, October 1st, 2026.

CompletedSeptember 05, 2026 at 4:00 PMUTC
Maintenance has completed successfully
In progressSeptember 05, 2026 at 1:00 PMUTC
Maintenance is now in progress
PlannedSeptember 02, 2026 at 12:57 PMUTC
On Sunday, September 5th, Self-Service Banner will be unavailable from 9:00 am until 12:00 pm while critical application upgrades are installed. Banner 9 Administrative Pages and Banner Document Management will NOT be affected by this outage.

ResolvedSeptember 01, 2026 at 3:30 PMUTC
This incident has been resolved.
IdentifiedSeptember 01, 2026 at 2:04 PMUTC
Network Engineering staff were able to bring a network switch back online in Moore to resolve the issue there and in Ashwood and Alumni Halls (Hawk Hill). The Townhouses are still offline due to athepower outage.
InvestigatingSeptember 01, 2026 at 1:40 PMUTC
We are currently investigating this incident.

Acquia Hosting Provider - The Nest, SJU Main Website, and others experiencing partial outage