All systems operational

IT Scheduled Maintenance Calendar

Notice history

Apr 2024

Villiger Hall - wired and wireless LAN on 3rd floor South wing
  • Resolved
    Resolved

    Network Engineering bypassed the failed UPS and restored connectivity. This incident has been resolved.

  • Identified
    Identified

    Network Engineering identified a failed UPS (battery backup) in our 3rd floor South closet and are working on a fix.

  • Investigating
    Investigating

    Wired and wireless LAN users on the South wing of the 3rd floor of Villiger may experience interruptions in network connectivity. We are currently investigating this incident.

Wordpress Websites Unavailable
  • Completed
    April 14, 2024 at 5:00 PM
    Completed
    April 14, 2024 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    April 14, 2024 at 2:00 PM
    In progress
    April 14, 2024 at 2:00 PM
    Maintenance is now in progress
  • Planned
    April 14, 2024 at 2:00 PM
    Planned
    April 14, 2024 at 2:00 PM

    The University's Wordpress Websites (sites.sju.edu and clubs.sju.edu) will be unavailable on Sunday, April 14th from 10am until 1pm while system upgrades are installed.

Mar 2024

Banner Unavailable
  • Completed
    March 31, 2024 at 6:00 AM
    Completed
    March 31, 2024 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    March 31, 2024 at 3:00 AM
    In progress
    March 31, 2024 at 3:00 AM
    Maintenance is now in progress
  • Planned
    March 31, 2024 at 3:00 AM
    Planned
    March 31, 2024 at 3:00 AM

    On Saturday, March 30th, at 11:00 pm and for 3 hours, Banner and AppWorx will be unavailable while system maintenance is performed.

Banner 9 Admin Unavailable
  • Completed
    March 29, 2024 at 4:00 PM
    Completed
    March 29, 2024 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    March 29, 2024 at 12:00 PM
    In progress
    March 29, 2024 at 12:00 PM
    Maintenance is now in progress
  • Planned
    March 29, 2024 at 12:00 PM
    Planned
    March 29, 2024 at 12:00 PM

    Banner 9 Admin will be unavailable on Friday March 29th from 8am to 12noon while Lancaster SIS data is loaded into Banner. All other functions of Banner will remain up and operational during this outage window.

Mach Forms Unavialable
  • Completed
    March 24, 2024 at 4:00 PM
    Completed
    March 24, 2024 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    March 24, 2024 at 1:00 PM
    In progress
    March 24, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    March 24, 2024 at 1:00 PM
    Planned
    March 24, 2024 at 1:00 PM

    On Sunday, March 24th, The University's web-based form application (Mach Forms - aka forms.sju.edu) will be unavailable from 9am until 12noon while system maintenance is performed.

Banner Unavailable
  • Completed
    March 24, 2024 at 4:00 PM
    Completed
    March 24, 2024 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    March 24, 2024 at 1:00 PM
    In progress
    March 24, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    March 24, 2024 at 1:00 PM
    Planned
    March 24, 2024 at 1:00 PM

    On Sunday, March 24th, Banner will be unavailable from 9am until 12noon while critical application upgrades are installed.

There is currently a Network outage impacting multiple locations at University City. This issue appears to have occurred at approximately 7:08am
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All buildings are back online now. Networking team is monitoring and working to move some redundant ports.

  • Identified
    Identified

    CUP, Rosenberger, ARC, Kline and East are now back online.

    Networking team is working on a workaround to regain networking to West Center and Goodman Hall.

  • Investigating
    Investigating

     CUP
     ARC
     East
     Goodman
     Kline
     Rosenberger
     West center AlumniThe network team is engaged and looking into the issue.

Feb 2024

UC Telephone Systems Outage
  • Resolved
    Resolved

    The Telephone systems issue was resolved by 8:45 this morning. We have concluded testing to confirm comprehensive resoluion. Telephone services at UC are now fully operational and systems appear to be stable.

  • Investigating
    Investigating

    The University City location phones servers went off line this morning and are currently non-operational. We are currently investigating this incident. All phones and phones lines at UC are affected.

Feb 2024 to Apr 2024