Notice history

IT Scheduled Maintenance Calendar

Operational

Degraded performance

Operational

Completed
August 09, 2026 at 5:00 PMUTC
Completed
August 09, 2026 at 5:00 PMUTC
Maintenance has completed successfully
In progress
August 09, 2026 at 1:00 PMUTC
In progress
August 09, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
July 29, 2026 at 12:07 PMUTC
Planned
July 29, 2026 at 12:07 PMUTC
On Sunday, August 9th, Banner and all associated systems will be unavailable from 9:00 am until 1:00 pm while critical application upgrades are installed.

Completed
July 23, 2026 at 11:16 PMUTC
Completed
July 23, 2026 at 11:16 PMUTC
Maintenance has completed successfully.
In progress
July 23, 2026 at 3:00 PMUTC
In progress
July 23, 2026 at 3:00 PMUTC
Maintenance is now in progress
Planned
July 22, 2026 at 9:27 PMUTC
Planned
July 22, 2026 at 9:27 PMUTC
Our student print environment will be under maintenance Thursday, July 23rd beginning at 11am, which will impact all 3 campuses. Students will not be able to print during this time.

Completed
July 18, 2026 at 1:00 PMUTC
Completed
July 18, 2026 at 1:00 PMUTC
Maintenance has completed successfully
In progress
July 18, 2026 at 11:00 AMUTC
In progress
July 18, 2026 at 11:00 AMUTC
Maintenance is now in progress
Planned
July 09, 2026 at 8:44 PMUTC
Planned
July 09, 2026 at 8:44 PMUTC
The University's Document Management System (BDMS) will be unavailable on Saturday July 18th from 7am until 9am while critical security updates are installed.

Resolved
July 16, 2026 at 8:47 PMUTC
Resolved
July 16, 2026 at 8:47 PMUTC
This incident has been resolved.
Update
July 16, 2026 at 8:16 PMUTC
Update
July 16, 2026 at 8:16 PMUTC
We've rebooted the services and phones should be fully operational. We are still validating all connected systems.
Identified
July 16, 2026 at 7:39 PMUTC
Identified
July 16, 2026 at 7:39 PMUTC
Our legacy phone system is currently experiencing technical difficulties. To resolve these issues, a temporary 15-minute phone outage will occur today at 3:45 PM.

Completed
July 11, 2026 at 5:00 PMUTC
Completed
July 11, 2026 at 5:00 PMUTC
Maintenance has completed successfully
In progress
July 11, 2026 at 1:00 PMUTC
In progress
July 11, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
July 01, 2026 at 9:35 PMUTC
Planned
July 01, 2026 at 9:35 PMUTC
The University's reporting and analytics platform (Cognos) will be unavailable on Saturday July 11th from 9am until 1pm while critical infrastructure upgrades are performed.

Resolved
July 06, 2026 at 4:25 PMUTC
Resolved
July 06, 2026 at 4:25 PMUTC
The power outage at Lancaster has been resolved. All IT systems and services for Lancaster are fully online and operational.
Identified
July 05, 2026 at 1:06 AMUTC
Identified
July 05, 2026 at 1:06 AMUTC
The Lancaster location is currently experiencing power and IT network issues due to a regional power outage. This affects the Horizon virtual desktop environment as well as on-campus network connectivity.

Resolved
June 30, 2026 at 12:01 PMUTC
Resolved
June 30, 2026 at 12:01 PMUTC
This incident has been resolved.
Investigating
June 30, 2026 at 11:59 AMUTC
Investigating
June 30, 2026 at 11:59 AMUTC
The Office of Information Technology (OIT) is actively addressing a connectivity issue involving new connections to the Eduroam wireless network. Devices that are already connected to Eduroam and wired devices should not be impacted.
While we work toward a resolution, please use the HawkGuest network or a wired network connection.

Resolved
June 30, 2026 at 4:48 PMUTC
Resolved
June 30, 2026 at 4:48 PMUTC
This incident has been resolved.
Monitoring
June 30, 2026 at 1:44 PMUTC
Monitoring
June 30, 2026 at 1:44 PMUTC
We have implemented a fix and are currently monitoring the result. Eduroam should be functional again at the Lancaster Location.
Investigating
June 30, 2026 at 11:59 AMUTC
Investigating
June 30, 2026 at 11:59 AMUTC
The Office of Information Technology (OIT) is actively addressing a connectivity issue involving new connections to the Eduroam wireless network. Devices that are already connected to Eduroam and wired devices should not be impacted.

While we work toward a resolution, please use the HawkGuest network or a wired network connection.

Completed
June 27, 2026 at 8:46 PMUTC
Completed
June 27, 2026 at 8:46 PMUTC
The network configuration changes have been completed successfully. We will continue to monitor health of all critical systems and services throughout the weekend.

If you have any questions or encounter any issues please contact the Technology Service Center at 610-660-2920.
In progress
June 26, 2026 at 10:00 PMUTC
In progress
June 26, 2026 at 10:00 PMUTC
Maintenance is now in progress
Planned
June 19, 2026 at 1:11 PMUTC
Planned
June 19, 2026 at 1:11 PMUTC
On Friday, June 26th, after 6pm there may be intermittent network connectivity issues while critical network configuration changes are implemented. This work may continue through June 28th.

Resolved
June 22, 2026 at 11:46 AMUTC
Resolved
June 22, 2026 at 11:46 AMUTC
ISP has completed the fiber repair work and closed the incident. SJU cloudflare shows healthy ISP load balancing. Closing this incident.
Update
June 21, 2026 at 6:48 PMUTC
Update
June 21, 2026 at 6:48 PMUTC
Continuing to monitor, and waiting for next ISP update. Last update " Uniti Optical NOC reports that SSP Splicers are are on site and working towards clearing the issue, no ETR yet.". There are 440 connections affected as part of the fire/incident. Still operating on Comcast connection.
Update
June 20, 2026 at 11:08 PMUTC
Update
June 20, 2026 at 11:08 PMUTC
Continuing to monitor the situation: Power company is working on replacing transformer and restoring power. Windstream will begin splicing work once power company has completed. This will run late into the night. We will update when possible. Still running on Comcast connect, no outage
Monitoring
June 20, 2026 at 6:36 PMUTC
Monitoring
June 20, 2026 at 6:36 PMUTC
There are 2 redundant ISP connections in Lancaster. One of those 2 (Windstream) has had a transformer go, and cause a pole fire resulting in a loss of fiber for many customers.
SJU Lancaster has a secondary connection through Comcast and all operations should be working as intended.
The Windstream repair will be an extended period so we will update when we know more. Again should be no affect to current wifi,wired, etc

Completed
June 19, 2026 at 3:30 AMUTC
Completed
June 19, 2026 at 3:30 AMUTC
Maintenance has completed successfully
In progress
June 19, 2026 at 2:00 AMUTC
In progress
June 19, 2026 at 2:00 AMUTC
Maintenance is now in progress
Planned
June 17, 2026 at 2:52 PMUTC
Planned
June 17, 2026 at 2:52 PMUTC
Lancaster Location Quarterly Server Updates

Jun 2026 to Aug 2026