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On Sunday, August 9th, Banner and all associated systems will be unavailable from 9:00 am until 1:00 pm while critical application upgrades are installed.
Our student print environment will be under maintenance Thursday, July 23rd beginning at 11am, which will impact all 3 campuses. Students will not be able to print during this time.
The University's Document Management System (BDMS) will be unavailable on Saturday July 18th from 7am until 9am while critical security updates are installed.
We've rebooted the services and phones should be fully operational. We are still validating all connected systems.
Our legacy phone system is currently experiencing technical difficulties. To resolve these issues, a temporary 15-minute phone outage will occur today at 3:45 PM.
The University's reporting and analytics platform (Cognos) will be unavailable on Saturday July 11th from 9am until 1pm while critical infrastructure upgrades are performed.
The power outage at Lancaster has been resolved. All IT systems and services for Lancaster are fully online and operational.
The Lancaster location is currently experiencing power and IT network issues due to a regional power outage. This affects the Horizon virtual desktop environment as well as on-campus network connectivity.
The Office of Information Technology (OIT) is actively addressing a connectivity issue involving new connections to the Eduroam wireless network. Devices that are already connected to Eduroam and wired devices should not be impacted.
While we work toward a resolution, please use the HawkGuest network or a wired network connection.
We have implemented a fix and are currently monitoring the result. Eduroam should be functional again at the Lancaster Location.
The Office of Information Technology (OIT) is actively addressing a connectivity issue involving new connections to the Eduroam wireless network. Devices that are already connected to Eduroam and wired devices should not be impacted.While we work toward a resolution, please use the HawkGuest network or a wired network connection.
The network configuration changes have been completed successfully. We will continue to monitor health of all critical systems and services throughout the weekend.If you have any questions or encounter any issues please contact the Technology Service Center at 610-660-2920.
On Friday, June 26th, after 6pm there may be intermittent network connectivity issues while critical network configuration changes are implemented. This work may continue through June 28th.
ISP has completed the fiber repair work and closed the incident. SJU cloudflare shows healthy ISP load balancing. Closing this incident.
Continuing to monitor, and waiting for next ISP update. Last update " Uniti Optical NOC reports that SSP Splicers are are on site and working towards clearing the issue, no ETR yet.". There are 440 connections affected as part of the fire/incident. Still operating on Comcast connection.
Continuing to monitor the situation: Power company is working on replacing transformer and restoring power. Windstream will begin splicing work once power company has completed. This will run late into the night. We will update when possible. Still running on Comcast connect, no outage
There are 2 redundant ISP connections in Lancaster. One of those 2 (Windstream) has had a transformer go, and cause a pole fire resulting in a loss of fiber for many customers.
SJU Lancaster has a secondary connection through Comcast and all operations should be working as intended.
The Windstream repair will be an extended period so we will update when we know more. Again should be no affect to current wifi,wired, etc
Lancaster Location Quarterly Server Updates
Jun 2026 to Aug 2026
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