Saint Joseph's University IT Status - Notice history

Horizon View experiencing partial outage

IT Scheduled Maintenance Calendar

Notice history

Oct 2024

PA College Portal Outage
  • Resolved
    Resolved

    Issue is now resolved. Postmortem report is forthcoming.

  • Identified
    Identified

    The issue has been identified and remediation is underway.

  • Investigating
    Investigating

    The Lancaster Location's legacy portal - my.pacollege.edu - is currently unavailable. IT is working to triage and resolve this issue.

Sep 2024

Aug 2024

WebVPN (Clientless portal) unavailable
  • Resolved
    Resolved

    Tridium is still not functional with webvpn but a workaround is in place for tridium users. This tridium issue will not be fully resolved until new firewalls are replaced in the coming months.

  • Monitoring
    Monitoring

    As of Friday, Cognos and Banner are working in the webvpn portal. Tridiium users are working around the issue until a permanent fix can be deployed.

  • Identified
    Identified

    Network Engineering has identified a licensing issue with the webvpn.sju.edu portal. VPN users who use the Globalprotect client installed on a computer are not affected.

Performance issues for The Nest, sju.edu, and other hosted websites
  • Resolved
    Resolved

    The issue affecting performance for our hosted websites has been resolved. We will continue to work with the vendor on root cause analysis and postmortem document.

  • Investigating
    Investigating

    We are currently investigating an issue with our hosted web provider. Certain hosted websites such as The Nest, the main sju.edu website, and various other sites (announcements, directory) may see sporadic slowness.

Aug 2024 to Oct 2024

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