Saint Joseph's University IT Status - Notice history

All systems operational

IT Scheduled Maintenance Calendar

Notice history

Sep 2025

Banner Unavailable
  • Completed
    September 13, 2025 at 8:00 PM
    Completed
    September 13, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    September 13, 2025 at 11:00 AM
    In progress
    September 13, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 13, 2025 at 11:00 AM
    Planned
    September 13, 2025 at 11:00 AM

    On Saturday, September 13th, Banner will be unavailable from 7am until 4pm while significant application upgrades are installed.

Degree Works Unavailable
  • Completed
    September 07, 2025 at 5:00 PM
    Completed
    September 07, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    September 07, 2025 at 1:00 PM
    In progress
    September 07, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    September 07, 2025 at 1:00 PM
    Planned
    September 07, 2025 at 1:00 PM

    On Sunday, September 9th, the University's Degree Audit system (Degree Works) will be unavailable from 9am until 1pm while critical system upgrades are performed.

Hawk Hill - no internet access
  • Resolved
    Resolved

    Services were restored at approximately 11:15 AM.

  • Identified
    Identified

    The issue is resolved and we are working to identify the root cause.

  • Investigating
    Investigating

    Wired and wireless networks are no longer able to access the internet from Hawk Hill. We are currently investigating this incident.

Aug 2025

Wireless in Sister Thea Bowman Hall
  • Monitoring
    Monitoring

    We've made several changes to improve Wi-Fi availability in Sr. Thea Bowman, but performance issues are still being observed. We are actively monitoring. Further review and optimization are scheduled.

  • Investigating
    Investigating

    We are aware of intermittent wireless connectivity issues throughout the Sister Thea Bowman Residence Hall. Our team is currently investigating the issue and working on a resolution. We appreciate your patience.

Lancaster Location - IT Outage
  • Completed
    August 16, 2025 at 4:00 PM
    Completed
    August 16, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    August 16, 2025 at 12:00 PM
    In progress
    August 16, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    August 16, 2025 at 12:00 PM
    Planned
    August 16, 2025 at 12:00 PM

    On Saturday, August 16th, OIT will be performing critical upgrades to the primary data center at the Lancaster Location.
    Nearly all IT systems and services at the Lancaster Location will be unavailable on Saturday, August 16th from 8am until 12pm. Affected services includes:
    Virtual Desktops
    Authentication
    Wireless
    Phones (except for emergency/blue-light and elevator call buttons)
    Cameras
    Changes to building access

Touchnet Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are currently investigating this incident. It is affecting parking decal citations and library loans.
Cognos Unavailable
  • Resolved
    Resolved

    This incident has been resolved. Cognos is now back up and running.

  • Investigating
    Investigating

    Cognos is currently unavailable, we are actively investigating this issue.

Cognos Unavailable
  • Completed
    August 11, 2025 at 7:04 PM
    Completed
    August 11, 2025 at 7:04 PM
    Maintenance has completed successfully.
  • Planned
    August 05, 2025 at 12:00 AM
    Planned
    August 05, 2025 at 12:00 AM

    Cognos will be unavailable on Monday, August 4th from 8pm until 10pm while the underlying servers are migrated to new hosts.

Jul 2025

Workday Unavailable
  • Completed
    July 19, 2025 at 5:00 PM
    Completed
    July 19, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    July 19, 2025 at 6:00 AM
    In progress
    July 19, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    July 19, 2025 at 6:00 AM
    Planned
    July 19, 2025 at 6:00 AM

    On Saturday, July 19th, Workday will be unavailable from 2am until 1pm while quarterly system maintenance is performed.

Mach Forms Unavailable
  • Completed
    July 12, 2025 at 1:00 AM
    Completed
    July 12, 2025 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    July 11, 2025 at 11:00 PM
    In progress
    July 11, 2025 at 11:00 PM
    Maintenance is now in progress
  • Planned
    July 11, 2025 at 11:00 PM
    Planned
    July 11, 2025 at 11:00 PM

    On Friday, July 11th, the University's Forms website (aka Mach Forms) will be unavailable from 7pm until 9pm while critical application and security upgrades are installed.

Jul 2025 to Sep 2025

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